Innovaccer introduced Wednesday that it bought a 100% stake in Cured, including greater than 20 well being techniques and digital well being purchasers to its portfolio.
WHY IT MATTERS
As a part of the acquisition Cured’s three co-founders – Andrew Sawyer, Ashmer Aslam and Rohit Narayan – will assume management roles inside Innovaccer.
Innovaccer was seeking to improve its deal with enhancing affected person experiences and transfer from encounter-based care to experience-driven care, stated Abhinav Shashank, co-founder and CEO, in a press release.
“Cured was the proper match, with a crew that shares our ardour and progressive mindset and a compelling method to disrupt healthcare [customer relationship management],” he stated.
Sawyer, additionally Cured’s CEO, agreed that synergy fueled the transaction.
“With our library of over 80 curated, healthcare-specific journeys and [artificial intelligence]-enhanced propensity fashions, mixed with Innovaccer’s Contact Heart and industry-leading shopper knowledge platform, we are able to actually speed up innovation to remodel the affected person expertise – an space lengthy overdue for enchancment and missing healthcare knowledge and context by conventional CRMs and affected person engagement options,” he added.
Innovaccer stated Cured’s present clients – UCHealth, VCU Well being, Sutter Well being, HonorHealth and others – can anticipate uninterrupted service and assist through the transition.
THE LARGER TREND
In August, Innovaccer formally launched its AI assistant for healthcare, to work with its Healthcare Expertise Platform, which was awarded Finest in KLAS for 2023 within the knowledge and analytics platforms class.
Known as Sara, the AI automates workflows, generates insights and conversationally assist for healthcare leaders, clinicians, care coordinators and get in touch with middle representatives.
At an organization keynote, Kanav Hasija, Innovaccer co-founder and chief product officer, stated that AI deployment throughout the corporate’s 4 platforms may take “high-quality, low-cost, patient-centered care to the following stage.”
ON THE RECORD
“This acquisition completely enhances our ahead technique, which revolves round three central pillars: Worth, transitioning from fee-for-service to value-based care; Expertise, transferring from encounter-based care to experience-driven care and Productiveness, shifting from burnout to AI-driven productiveness,” Shashank stated in a press release.
Andrea Fox is senior editor of Healthcare IT Information.
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Healthcare IT Information is a HIMSS Media publication.