Chunghwa Telecom leverages its widest and quickest 5G cellular community to higher help prospects with digital transformation and meet the calls for of sensible purposes.
Chunghwa Telecom’s 5G standalone (SA) structure allows community slicing for devoted channels that may stand up to peak-hour site visitors, making it appropriate for large-scale 5G purposes that require assured bandwidth. With 5G SA powering community slicing, the corporate can extra adequately handle market demand for 5G purposes and take conventional 5G non-public community building to the following degree. Chunghwa Telecom’s 5G accelerator helps Taiwanese start-ups develop and commercialize 5G purposes that meet trade wants, and the corporate has efficiently empowered many enterprises throughout varied industries. Its 5G non-public networks have created a secure income stream and expanded its market share within the area, contributing to double-digit year-on-year (YoY) income development of its ICT enterprise in 2023.
Chunghwa Telecom’s buyer satisfaction and expertise differentiate it from rivals. The corporate’s modern 5G purposes and powerful fame for customer support have pushed 5G subscriptions to exceed 3 million. The corporate leads the telecom market with 11.22 million cellular (non-IoT) and 1.92 million IoT subscriptions, a big share of the Taiwanese 127.5% cell phone penetration price nationwide. Its long-term relationships with prospects drive model loyalty and power past Taiwan”the model is acknowledged on international leaderboards. Chunghwa Telecom’s strong 5G accomplice ecosystem permits the corporate to enter new markets and develop new income streams with first-to-market options that provide distinctive experiences and interactive providers, growing buyer assist for 5G. Moreover, its partnerships drive potentialities at a degree above native competitors and on par with international leaders. The corporate’s growing YoY income development and cellular subscriber market share over the past 4 years testify to its management and excellent efficiency within the telecom market forward of rivals in
“Chunghwa Telecom addresses ache factors and improves the lives of Taiwanese individuals with sensible providers that provide prospects enhanced options and digital purposes. The corporate’s dedication to assembly and exceeding the wants of its prospects with 5G is actually commendable and positions it far forward of its rivals,” added Quah. With its sturdy general efficiency, Chunghwa Telecom earns Frost & Sullivan’s 2024 Taiwanese Buyer Worth Management Award and Firm of the Yr Award within the 5G area and telecom trade, respectively.
Every year, Frost & Sullivan presents the Buyer Worth Management award to the corporate that has demonstrated excellence in implementing methods that proactively create worth for its prospects with a concentrate on bettering the return on the funding that prospects make in its providers or merchandise. The award acknowledges the corporate’s distinctive concentrate on augmenting the worth that its prospects obtain, past merely good customer support, resulting in improved buyer retention and buyer base growth. Moreover, Frost & Sullivan presents a Firm of the Yr award to the group that demonstrates excellence by way of development technique and implementation in its subject. This award acknowledges a excessive diploma of innovation with merchandise and applied sciences, and the ensuing management by way of buyer worth and market penetration.
Frost & Sullivan Greatest Practices awards acknowledge firms in varied regional and international markets for demonstrating excellent achievement and superior efficiency in management, technological innovation, customer support, and strategic product growth. Trade analysts evaluate market individuals and measure efficiency by in-depth interviews, analyses, and intensive secondary analysis to establish greatest practices within the trade.
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About Chunghwa Telecom
Chunghwa Telecom (TAIEX 2412, NYSE: CHT) (“Chunghwa” or “the Firm”) is