Options like Dragon Medical One have remodeled clinicians’ documentation workflows by streamlining time-consuming and administrative duties, which in flip helps fight burnout and turnover. However what about nurses? Within the US, they outnumber clinicians 4 to 1 and are held equally accountable for documenting affected person care successfully. But, there has historically been a scarcity of innovation to assist nurses doc care extra effectively. It’s time that modified. To have a good time Nationwide Nurses Week 2023, we’re sharing our perspective on the way forward for nursing and the innovation to come back.
Yearly, Nationwide Nurses Week spotlights nurses, their heroic work, and the extreme challenges they face—bringing much-needed consideration to their on a regular basis ache factors and triumphs.
I just lately attended a CNO Alternate occasion, the place I heard straight from nursing leaders about how burnout, excessive turnover, and inefficient medical processes are impacting their groups. Whereas it was nice to listen to the dialog focus on nurses and their wants, the occasion underlined simply how urgently these challenges should be addressed, and the truth that expertise can, and should, do extra to assist.
Take the burden of medical documentation. Research have proven that nurses can spend almost 25% of their time sustaining correct, up-to-date medical documentation—and never all of it’s time nicely spent. A big proportion of documentation is redundant, and there’s debate round how a lot of the data nurses are required to seize truly drives care crew coordination and care administration.
However at Nuance, now we have an unrivalled observe file of utilizing expertise to enhance medical documentation high quality and workflows. We are able to apply our deep expertise and confirmed options to assist remedy the very particular challenges that nurses face.
In order that’s precisely what we’ve been doing.
What do nurses actually need — and the way do we offer it?
Whereas clinicians and nurses each create and keep medical documentation, their workflows look very totally different. So, once we determined to create a medical documentation answer particularly for nurses, we knew we would want to construct it from the bottom up.
We’ve been working aspect by aspect with nurses to collect worthwhile insights on their distinctive challenges, aspirations, and workflows. We’ve introduced nursing management straight into our suggestions loop to assist us craft a complete, related answer that’s tailored for nurses.
With nurses on-the-go for many of their working day, we knew we needed to discover a new method to maximize mobility and suppleness. By taking a mobile-first method, we will higher adapt to the distinctive nursing workflow in order that sufferers could be saved on the forefront and expertise could be saved within the background.
Empowering nurses, easing burdens, and creating extra time for affected person care
With Dragon Ambient eXperience, we’ve confirmed how efficient ambient AI could be at combating cognitive overload and releasing up extra time for affected person care. We imagine there may be large potential to mix the facility of conversational, ambient and generative AI to optimize the nursing workflow.
This implies empowering nurses to finish flowsheets sooner, eliminating limitless clicks and complicated information entry processes, and automating most of the routine duties that divert nurses’ consideration away from affected person care and contribute to burnout. With expertise caring for these repetitive duties, we will considerably cut back the cognitive load nurses are requested to bear. In addition to serving to to safeguard the resilience of the nursing group, this can imply nurses are in a position to spend extra time supporting sufferers and offering care.
A transformational answer for nurses
Nursing has all the time been a demanding line of labor—and in some ways, it all the time can be. I’ve seen firsthand the lifechanging work nurses do, and the way a lot of a burden that may grow to be with out the precise assist. Growing enabling applied sciences that empower nurses to spend much less time on administrative duties and extra time partaking with sufferers, we will ease that demand and assist nurses be at their greatest, all the time—and it makes me extraordinarily proud to supply extra than simply phrases of appreciation and assist. As a part of Microsoft, we share its dedication to productiveness—and we’re so excited to be making use of our capabilities to assist remedy among the most vital and chronic challenges in all of nursing.
We’re heads down making use of AI and voice expertise to allow nurses to be eyes free, fingers free in order that they will get time again of their day to concentrate on medical care and affected person outcomes. This Nationwide Nurses Week, I believe we will all agree that nurses deserve higher, and on this new period of AI we’re excited to deliver breakthrough applied sciences to the nursing workforce.