Upcoming ISG Supplier Lens™ examine evaluates service suppliers serving to enterprises and the U.S. public sector adapt to altering office necessities
STAMFORD, Conn.–(BUSINESS WIRE)–Info Companies Group (ISG) (Nasdaq: III), a number one world know-how analysis and advisory agency, has launched a analysis examine inspecting suppliers of office providers and options enabling enterprises and authorities entities to adapt to more and more employee-centric workplaces.
The examine outcomes can be revealed in a sequence of complete ISG Supplier Lens™ studies: Way forward for Work “ Companies, with particular person studies overlaying six geographic markets, and Way forward for Work “ Options, overlaying the worldwide market, each geared to enterprise patrons, and a separate Way forward for Work “ Companies report overlaying the U.S. public sector.
The studies, scheduled to be launched in September, will consider suppliers of providers together with office technique and enablement, next-gen worker expertise transformation, managed end-user know-how, steady productiveness assist, and sensible and sustainable office providers, in addition to options for the big enterprise, SMB and the general public sector markets.
Enterprise and U.S. public sector patrons will be capable to use info from the studies to judge their present vendor relationships, potential new engagements and out there choices, whereas ISG advisors use the data to advocate suppliers to the agency’s buy-side shoppers.
The way forward for work is evolving, with employers mandating workers’ return to the workplace and adopting hybrid working fashions. Flexibility is the driving force of worker satisfaction and organizational success. Technological advances, notably generative AI (GenAI), gas this evolution, promising elevated effectivity and productiveness.
Workers search the liberty to pick each their workspace and the required know-how, mentioned Iain Fisher, director, ISG Supplier Lens Analysis. They want ubiquitous entry to gadgets, functions, information, workflow, paperwork and processes, regardless of location, all of which requires better safety, collaboration and communication.
ISG has distributed surveys to greater than 110 suppliers of future office providers for enterprise clients and 60 suppliers of those providers to the U.S. public sector. Working in collaboration with ISG’s world advisors, the analysis crew will produce 5 quadrants representing the providers out there for every market:
- Office Technique and Enablement Companies, evaluating suppliers serving to shoppers present providers together with market change and new enterprise mannequin design, steerage on digital capabilities, new expertise fashions, integration of native and distant bodily workplaces, bodily asset technique and evaluation and workplace-driven sustainability.
- Collaboration and Subsequent-Gen Expertise Companies (world enterprise report) and Subsequent-Gen Worker Expertise Transformation (U.S. public sector report), assessing suppliers usually providing providers enabling group leaders, line-of-business (LoB) representatives and CXOs to reinforce collaboration, associating expertise with measurable enterprise outcomes and serving to align digital office transformation with employee wants.
- Managed Finish-Consumer Expertise Companies, analyzing suppliers providing managed providers to make use of, provision and safe applied sciences for end-users and workers, delivering full end-user computing providers that type the core of the digital office.
- Steady Productiveness Companies (together with Subsequent-Gen Service Desk), reviewing suppliers supporting workforce means to work from anyplace, anytime, offering autonomy and fixed connectivity to make sure productiveness no matter location, work sample or gadget.
- Sensible and Sustainable Office Companies, judging suppliers supporting sensible, IoT-enabled bodily workspaces and helping shoppers in reaching sustainability objectives, designing, implementing and managing workspace environments that improve operational effectivity, worker well-being and environmental accountability.
As well as, ISG has distributed surveys to greater than 60 suppliers of Way forward for Work options globally. This report will embody two quadrants:
- Digital Worker Expertise (DEX) Options, assessing suppliers utilizing know-how to measure, analyze, benchmark, handle and improve finish customers’ expertise with office applied sciences.
- Related and Collaborative Work Options, evaluating suppliers providing software program options to assist working with a crew of distant and in-office workers sharing a digital office, together with content material collaboration, undertaking/process administration, note-taking and content material creation.
Geographically centered studies from the Way forward for Work “ Companies examine will cowl the worldwide office providers market and study services out there within the U.S., the U.Okay., Germany, Switzerland, Brazil and Australia. ISG analysts Mrinal Rai (International, U.S.), Kevin Turner (U.Okay.), Roman Pelzel (Germany), Jochen Steudle (Switzerland), Cristiane Tarricone (Brazil) and Craig Baty (Australia) and can function authors of the geographic studies, whereas Bruce Guptill will function writer of the U.S. Public Sector report. Mrinal Rai will writer the Way forward for Work – Options report.
An inventory of recognized suppliers and distributors and additional particulars on every examine can be found in these digital brochures: Way forward for Work “ Companies, International; Way forward for Work “ Companies, U.S. Public Sector, and Way forward for Work “ Options, International. Firms not listed as suppliers can contact ISG and ask to be included within the examine.
All 2024 ISG Supplier Lens™ evaluations characteristic new and expanded buyer expertise (CX) information that measures precise enterprise expertise with particular supplier providers and options, based mostly on ISG’s steady CX analysis. Enterprise clients wishing to share their expertise a couple of particular supplier or vendor are inspired to register right here to obtain a personalised survey URL. Individuals will obtain a replica of this report in return for his or her suggestions.
About ISG Supplier Lens™ Analysis
The ISG Supplier Lens™ Quadrant analysis sequence is the one service supplier analysis of its type to mix empirical, data-driven analysis and market evaluation with the real-world expertise and observations of ISG’s world advisory crew. Enterprises will discover a wealth of detailed information and market evaluation to assist information their collection of acceptable sourcing companions, whereas ISG advisors use the studies to validate their very own market information and make suggestions to ISG’s enterprise shoppers. The analysis at the moment covers suppliers providing their providers globally, throughout Europe, in addition to within the U.S., Canada, Brazil, the U.Okay., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with extra markets to be added sooner or later. For extra details about ISG Supplier Lens analysis, please go to this webpage.
About ISG
ISG ( Info Companies Group) (Nasdaq: NASDAQ:) is a number one world know-how analysis and advisory agency. A trusted enterprise companion to greater than 900 shoppers, together with greater than 75 of the world’s prime 100 enterprises, ISG is dedicated to serving to firms, public sector organizations, and repair and know-how suppliers obtain operational excellence and sooner development. The agency makes a speciality of digital transformation providers, together with AI, automation, cloud and information analytics; sourcing advisory; managed governance and threat providers; community provider providers; technique and operations design; change administration; market intelligence and know-how analysis and evaluation. Based in 2006, and based mostly in Stamford, Conn., ISG employs greater than 1,600 digital-ready professionals working in additional than 20 nations”a world crew recognized for its revolutionary pondering, market affect, deep business and know-how experience, and world-class analysis and analytical capabilities based mostly on the business’s most complete market information. For extra info, go to www.isg-one.com.
View supply model on businesswire.com: https://www.businesswire.com/information/house/20240326363708/en/
Press:
Will Thoretz, ISG
+1 203 517 3119
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Julianna Sheridan, Matter Communications for ISG
+1 978-518-4520
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Supply: Info Companies Group